Effective Date: July 2026
Welcome to Artsintech. By accessing our website or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our website.
1. About Artsintech
Artsintech designs and manufactures premium 3D printed cosplay helmets, masks, armor, props, collectibles, and custom-made products.
By placing an order, you confirm that you have read and accepted these Terms & Conditions.
2. Products
Many of our products are made to order.
Because of the manufacturing process:
- Minor layer lines and surface variations are normal characteristics of 3D printed products.
- Colors may vary slightly from website images due to lighting, materials, or display settings.
- Product dimensions may have small manufacturing tolerances.
Unless otherwise stated, products are supplied unpainted and may require sanding, filling, priming, or painting before use.
3. Custom Orders
Custom and personalized products are manufactured specifically for each customer.
Once production begins:
- Orders cannot be cancelled.
- Custom products are non-refundable except in cases of manufacturing defects or shipping damage.
Customers are responsible for providing accurate specifications for custom orders.
4. Pricing
All prices displayed on our website are shown in the selected currency and are subject to change without notice.
Taxes, duties, customs fees, or import charges are the responsibility of the customer unless otherwise stated.
5. Payments
Payments are securely processed through trusted payment providers, including Stripe.
Artsintech does not store your payment card information.
Orders will begin processing only after payment has been successfully received.
6. Production Time
Since many products are made to order, production times may vary depending on:
- Product complexity
- Current order volume
- Material availability
Estimated production and shipping times are provided for guidance and are not guaranteed.
7. Shipping
We ship worldwide.
Shipping times may vary depending on:
- Destination country
- Customs processing
- Courier delays
- Weather or other unforeseen circumstances
Once an order has been shipped, delivery times are outside our control.
Customers are responsible for providing a correct shipping address.
8. Customs & Import Duties
International customers are responsible for:
- Import taxes
- Customs duties
- Brokerage fees
- VAT or GST where applicable
These charges are determined by your country’s customs authorities and are not included in our product prices unless stated otherwise.
9. Returns & Refunds
Please refer to our Refund & Returns Policy for complete information.
Custom-made products generally cannot be returned unless they arrive damaged, defective, or incorrect due to our error.
10. Intellectual Property
All website content, including:
- Logos
- Product images
- Designs
- Text
- Graphics
- Branding
is the property of Artsintech or used with appropriate permission and is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, or commercial use is prohibited.
11. Fan-Inspired Designs
Some products may be inspired by characters, games, movies, comics, or other fictional works.
Artsintech is not affiliated with, endorsed by, or sponsored by the respective copyright or trademark owners unless explicitly stated.
Products are intended for cosplay, display, collection, or personal enjoyment.
12. Limitation of Liability
Artsintech shall not be liable for:
- Indirect or consequential damages
- Delays caused by shipping carriers
- Customs delays
- Damage resulting from improper use, modification, painting, or assembly of products
Our maximum liability shall not exceed the amount paid for the product purchased.
13. Website Accuracy
We strive to ensure that all information on our website is accurate.
However, we reserve the right to correct:
- Pricing errors
- Product descriptions
- Images
- Availability
- Technical specifications
without prior notice.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.